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How to Fix QuickBooks Payroll Update Error 15270

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QuickBooks Payroll Error 15311

If you’re looking for a solution for QuickBooks Payroll Update Error 15270, then you’ve come to the right place. This error happens due to several reasons, including incorrect subscription details, User improper Account Control settings, inactive subscription, and many more as stated below. 

The error takes place when you attempt to download the QuickBooks Payroll update. When it happens, you’ll usually see this message pop up on your screen, “QuickBooks Payroll Error 15270: Payroll update did not complete successfully. The update is missing a file.”

Causes of How to Fix QuickBooks Payroll Update Error 15270

  • User Account Settings manage to control and security of apps or programs that use an Internet connection to function. That setting sometimes may interfere with the QuickBooks update functions.
  • Incorrect program files or incomplete installation can directly interfere with the way QB installation works.
  • QuickBooks is usually set to run using Internet Explorer. If this web browser isn’t set as default, its access to the network may get interrupted.

How to Fix QuickBooks Payroll Update Error 15270

Total Time: 15 Minutes

Solution one: Fresh Download of Updates

In this solution, you’ll need to reset the updates and then download them afresh from Intuit’s official website.

  • Restart QuickBooks. If you’re prompted for an update, choose “Later
  • Navigate to “Help” and then click “QuickBooks
  • A window will open. In it, choose “Update Not” and proceed with the steps shown there.
  • Click on “Reset Updates” and confirm the prompt
  • In that window, the “Get Updates” option will become active; click on it.
  • On “QuickBooks Update Service“, choose “Install Now
  • Restart QuickBooks and check if the problem is fixed.

Solution Two: Configure User Account Settings

  • Go to “Control Panel” and choose “User Accounts
  • Open “User Account Controls” and slide the option to “Never Notify” and then choose “OK
  • Restart your system

Solution Three: Make Internet Explorer Your Default Web Browser

Click the Windows Start menu and look for app defaults. Search “Web Browser” and set Internet Explorer as your default app. 

Solution Four: Deal with Incorrect identification Numbers

Ensure that you’re using an Employee Identification Number and not Social Security Number. You must enter the Service Key. You can check it on QuickBooks Desktop.

Solution Five: Do a Clean Install

You need to uninstall the software via “Add or Remove Programs” and install it fresh from its source. 

If QuickBooks Error 15270 persists even after applying all the steps above, then seek help from experts and get the issue resolved right away. 

Help Support for QuickBooks Payroll update Error 15270 Troubleshooting

Avail QuickBooks and get help resolving QuickBooks Error 15270 and other common technical problems in QuickBooks. We have the team in place constituting of trained, qualified, and experienced experts who are committed to helping you use QuickBooks Payroll smoothly.

Our QuickBooks is open 24/7 throughout the year. You can also connect with our team via our Live Chat utility or message us through email if your issue is not very urgent.

So, don’t waste your precious time if you try to resolve an error and you can’t seem to succeed. When you call us, we will see the best way to help you fix the problem and go back to your work. 


How do I repair QuickBooks installation?

You can repair QuickBooks Installation by running the repair tool.
Back up your company files
Restart your PC to ensure that there are no programs, which may be affecting the repair
Open the Windows Start menu and choose “Control Panel“. If you’re using Windows 8 or Windows 8.1, open the Windows Start menu and search “Control Panel
Choose “Programs and Features” and then “Uninstall a Program“. If you don’t see “Programs and Features“, choose “Programs” instead. After that choose “Program and Features
QuickBooks” from the program list and then “Uninstall/Change
Continue” or “Next
Repair” and then “Next“. The repair ought to start immediately but it may require some time to complete.
Once it finishes, choose “Finish“. You may need to restart your PC to complete the repair process. You can also update your QuickBooks software to the latest version to ensure that you have the most recent security updates and fixes.

Will uninstalling QuickBooks delete the company file?

Uninstalling QuickBooks won’t delete your company files from your computer. It will just get rid of the QuickBooks app.

How do I turn off User Account Control?

Select Start > Control Panel.
Select User Accounts > Turn User Account Control on or off.
Deselect Use User Account Control (UAC) to help protect your computer and click OK.
Reboot the machine for changes to take effect.

What is the use of user account control settings?

User Account Control (UAC) is a security utility of Windows that helps to prevent unauthorized changes to your operating system. The changes may be initiated by users, applications, viruses, and malware.


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